Previous incidents
Queueing system error
Resolved Nov 24 at 11:17am WIB
system is all up. To prevent this issue from happening, the team is creating an alert for our queueing system so it can be dealt with immediately
2 previous updates
usetada.com is down
Resolved Nov 21 at 04:39am WIB
usetada.com recovered.
1 previous update
Issue with sending SMS and Whatsapp
Resolved Nov 20 at 06:27pm WIB
The issue happen with our Queueing system. it has now been recovered.
1 previous update
Msite Service and Delivery API are down
Resolved Nov 11 at 04:20pm WIB
Msite Service and Delivery API recovered.
3 previous updates
usetada.com is down
Resolved Nov 04 at 02:49pm WIB
usetada.com recovered.
1 previous update
Tada Insight is down
Resolved Nov 03 at 06:20pm WIB
Tada Insight recovered.
1 previous update
Some services are down
Resolved Nov 02 at 12:03am WIB
Msite Service went down.
usetada.com is down
Resolved Oct 28 at 01:24am WIB
usetada.com recovered.
1 previous update
usetada.com is down
Resolved Oct 26 at 04:14pm WIB
usetada.com recovered.
1 previous update
usetada.com is down
Resolved Oct 25 at 09:04pm WIB
usetada.com recovered.
1 previous update
Msite Service is down
Resolved Oct 23 at 04:46pm WIB
Msite Service recovered.
3 previous updates
Msite Service is down
Resolved Oct 23 at 02:26am WIB
Msite Service recovered.
1 previous update
Card detail issue
Resolved Oct 20 at 11:44am WIB
The issue has now been resolved. There are hotfix which causes the system was not function properly. The team identify the trouble code and deployed to production minutes ago
1 previous update
Dashboard membership list delay
Resolved Oct 19 at 08:57am WIB
Dashboard issue has been resolved
1 previous update
Dashboard membership list delay
Resolved Oct 17 at 10:01am WIB
Member list has now been synced
1 previous update
Dashboard membership list not updated
Resolved Oct 16 at 06:11pm WIB
The membership data is sync
2 previous updates
Callback from Whatsapp Vendor delayed
Resolved Oct 16 at 07:15am WIB
The Whatsapp issue has been resolvedy itself. We are still investigating the issue further to understand the root cause so we can serve our user better
1 previous update
Msite Service is down
Resolved Oct 15 at 03:53am WIB
Msite Service recovered.
1 previous update
Tada.ly is unreachable
Resolved Oct 14 at 04:06pm WIB
Tada.ly service is fully restored. It will propagate to all region over this next 12 - 24 hours
1 previous update
usetada.com is down
Resolved Oct 09 at 03:51am WIB
usetada.com recovered.
1 previous update
Campaign runner stop sending WA, SMS and Email campaign
Resolved Oct 08 at 01:56pm WIB
The Campaign issue has been resolved
1 previous update