Our observation is completed, There are no more issue. We are closing the ticket and will continue to look for the root cause

We have not receive any errors in the past 30 mins. This ticket will remain open for monitoring purpose.
Will update when the root caused is found.

We are having issue with Redemption on our system. Some redemption fail. The team is looking at the root cause of the issue. There are service degradation on the redemption only.