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Maintenance

Tada Platform – Partial Service Disruption

Nov 26 at 03:30pm WIB  –  Nov 26 at 04:30pm WIB
Affected services
api.gift.id
usetada.com
Tada Insight
Wallet Web
Buyfrom.io
Delivery Service
Msite Service
Web Catalog Interface
Tada Partner Web
MGL Web
Merchant Link
Delivery Order
tadakado.id
Whatsapp Chatbot
Tada Insight API
Backoffice API
Delivery API
Inventory API
Order API
Payment API
Vendor API
Processor API
EGift API
Loyalty API
Wallet API

Resolved
Nov 26 at 03:30pm WIB

Dear Valued Client,

We’re sorry to inform you that we experienced technical issues affecting several services on the Tada platform today. Our engineering team has addressed the issue and services are now back to normal.

Impacted Service(s):
Some platform services related to processing, API responses, and system access.

Impact Details:

Users may have experienced intermittent failures or
unexpected errors when accessing certain services.
Some APIs may have shown delays or temporary unavailability.

As part of the system recovery, we will continue applying the remediation fix for the next 60 minutes.

We sincerely apologize for the inconvenience caused and truly appreciate your patience and understanding.

Warm regards,
Tada Team