DNS resolution problem

Degraded

DNS resolution problem

Jul 09 at 11:14am WIB

Affected services

api.gift.id

Tada Insight

Wallet Web

Delivery Service

Msite Service

Tada Insight API

Backoffice API

Delivery API

Inventory API

Order API

Payment API

Vendor API

Processor API

EGift API

Loyalty API

Wallet API

Resolved
Jul 09 at 02:12pm WIB

The team already fix the issue, and our services status are stabilizing.

Updated
Jul 09 at 12:56pm WIB

Our DNS provider is still working to investigate the cause of this issue.

Created
Jul 09 at 11:14am WIB

Currently we're experiencing increased DNS resolution issue from our DNS provider. Most of the impacted services are API services. They're already working on it and we'll keep you up to date with any progress.