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Degraded

DNS resolution problem

Jul 09, 2023 at 04:14am UTC
Affected services
api.gift.id
Tada Insight
Wallet Web
Delivery Service
Msite Service
Tada Insight API
Backoffice API
Delivery API
Inventory API
Order API
Payment API
Vendor API
Processor API
EGift API
Loyalty API
Wallet API

Resolved
Jul 09, 2023 at 07:12am UTC

The team already fix the issue, and our services status are stabilizing.

Updated
Jul 09, 2023 at 05:56am UTC

Our DNS provider is still working to investigate the cause of this issue.

Created
Jul 09, 2023 at 04:14am UTC

Currently we're experiencing increased DNS resolution issue from our DNS provider. Most of the impacted services are API services. They're already working on it and we'll keep you up to date with any progress.